Boosting Conversions for Clean Cut Meals with Brand and UX Redesign

The Problem
Clean Cut Meals, an Irish meal prep service delivering chef-made, nutritionally balanced meals, faced challenges with its website UX and UI.
The issues:
Poor conversion of visitors into customers
Difficulty retaining subscribers and maximising lifetime value
A digital experience misaligned with the needs of busy, health-conscious audiences
With ambitions to reach 1,000 subscribers, the business needed a full digital overhaul to remove purchase barriers, improve usability, and better support its growth plans.
The Idea
We took a user-centric, holistic approach:
Brand refresh: refined tone of voice, visual style, and positioning to emphasise premium quality, health, and convenience
Customer insight: identified pain points and blockers across the journey via data analysis and workshops
UX design: intuitive navigation, streamlined flows, and seamless onboarding-to-purchase journey
Retention focus: enhanced post-purchase experience with better account management and subscription tools
The project emphasised trust, clarity, and usability at every touchpoint.
The Outcome
A refreshed brand identity tailored to Clean Cut Meals’ audience
Style guide with colours, typography, and tone of voice for consistency
Low- and high-fidelity wireframes, plus final UI designs for desktop and mobile
Redesigned key flows including onboarding, product selection, and subscription management
Development notes provided to support smooth implementation
The redesign resolved UX barriers, increased customer confidence, and created a scalable digital foundation for future engagement and growth.
FAQs
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What challenges did Clean Cut Meals face before the redesign?
Poor conversion rates, difficulty retaining subscribers, and a digital experience misaligned with their health-conscious audience.
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How did Ideas + Outcomes approach the redesign?
Through customer insight workshops, data analysis, UX design improvements, and a full brand refresh focused on quality, health, and convenience.
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What retention improvements were introduced?
Enhanced subscription tools, better account management, and a smoother post-purchase experience.
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What was delivered to support implementation?
A full style guide, wireframes, UI designs for desktop and mobile, and development notes to ensure smooth handover.