Universities UK

Streamlining Digital Infrastructure for Universities UK

Image of 2 students walking and talking on campus.

The Problem

Universities UK (UUK), representing 142 institutions nationwide, relied heavily on Microsoft services like SharePoint and Azure Active Directory. This created:

  • Complex infrastructure

  • Frequent authentication issues

  • Inefficient processes for managing system access and updating content across multiple locations

The organisation needed a streamlined approach to improve efficiency and reduce administrative burdens.

Laptop showing universities uk website.

The Idea

We conducted a detailed review of UUK’s infrastructure and developed a more integrated process for data and access management. By simplifying architecture and reducing reliance on Microsoft services, we could improve both user and admin experience.

Image showing Universities UK directory mock up.

The Outcome

  • Streamlined, integrated data management processes

  • Significant time savings for administrators

  • Reduced need for duplicate content updates across multiple platforms

  • A branded, user-friendly document repository aligned with UUK’s identity

  • Improved reliability and reduced authentication issues

FAQs

  • What challenges did Universities UK face with its digital infrastructure?

    By simplifying architecture, integrating data management, and reducing reliance on multiple Microsoft services.

  • What was delivered as part of the solution?

    A branded document repository, streamlined admin processes, and more reliable system access.

  • What impact did the project deliver?

    Time savings for administrators, fewer authentication issues, and improved user and staff experience.

What next?
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